Santiago XL AC6 Made in Spain Waterproof Performance Laminate

At HB Flooring Inc., we stand behind the quality of our flooring products and want you to be completely satisfied with your purchase.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Restocking Fee

A 25% restocking fee will apply to returns initiated after 30 days from the delivery date. This fee is specifically applicable when materials are returned due to surplus product, over-ordering, or changes in the customer’s project requirements.

Return Eligibility

To be eligible for a return:

• The flooring materials must be in the same condition as received

• Items must be unused, uninstalled, and unopened

• Products must be in their original packaging

• A receipt or proof of purchase is required

• Clear photos of the product and packaging must be provided prior to return shipment, showing the materials are in original, undamaged condition

How to Start a Return

To initiate a return, please contact us at:
Contact@HBFlooring.net

If your return request is approved, we will provide detailed instructions on where and how to send your materials.

Please note: Items returned without first requesting authorization will not be accepted.